Broadband Professional Services
Today the gateway has become a living node in the operator’s network, and its features are more and more integrated into the operator’s network.The dramatic changes in the operator’s CPE model and the growing complexity require a very stable gateway to guarantee the operator’s revenues.
We at Technicolor, world leader in access technologies, offer not only state-of-the-art gateways, but full solutions to fulfil these higher expectations.To further warrant guaranteed maintenance, support and customization of the operator’s installed base Technicolor introduces 4 new professional services:
 |
Maintenance and Support |
The Maintenance and Support Service is an ‘a la carte’ offering and can vary according to the operator’s specific needs.
This service provides an expert crisis management organization including amongst others a web-based ticketing system and helpdesk, and/or gives access to software updates, linked to a specific Technicolor gateway platform. This service will be available on a yearly fee basis
 |
Release Upgrade |
The Release Upgrade Service gives operators access to the latest software releases and its associated features to upgrade their installed base.
For this service a fee per upgraded box will be applied.
 |
Custom Developments |
The Custom Developments Service gives operators the opportunity to submit specific requests that are not in the generic scope of that particular product or SW release. This service is typically offered as an agreed fixed price and is plit in a feasability and development phase.
 |
Consultancy |
The Consultancy Service provides access to Technicolor’s expertise on a time and material basis. Consultancy can be, for example, sharing our expertise through on-site training of personnel or assistance in network integration.
Download the PSV Datasheet
